Arthur Colin / Ecommerce and Crypto-currencies to disrupt Knowledge EconomyEveryday, more and more ecompanies accept crypto-currencies as a payment solution. To spend, to transfer, or to collect Bitcoins, Litecoin, Ethereum (…) you don’t need a credit card. For ecommerce, the crypto-currency could have a large and long-standing impact. Nowadays crypto-currencies are not only used to purchase goods or services. Today, you can transfer interbank payments, property and record, diamonds, remittance, and gold. And soon: syndicated loans, privates shares, as well as treasury, airlines miles… What about knowledge economy?
Predrag Djordjevic / Application of analytical methods in strategic planningIn today’s business practice no valid business strategy can be built on an analysis that derives from incomplete knowledge. A true strategist does not rely on luck or current inspiration, but on a reliable recipe for success - a combination of proper analytical methods and mental flexibility that is called strategic thinking. In this lecture a hybrid analytical model will be introduced which enables not only defining of adequate strategies but it also enables defining of the most optimal sequence of implementation of these strategies. The end goal of any strategic planning should be increase in customer satisfaction, which is the key element in all efforts of an enterprise in its struggle to survive in the everyday competitive environment. In this lecture particular Quality management tools will also be introduced which can translate customer requirements into the final characteristics of a product or service.